Una investigación intercultural sobre la tecnología del hogar inteligente: los roles de la competencia digital, la tecnofobia, la tecnofilia y la confianza
The roles of digital competence, technophobia, technophilia and trust
DOI:
https://doi.org/10.51698/aloma.2024.42.1.9-24Palabras clave:
Technophobia, technophilia, digital competence, smart home technology.Resumen
Algunas personas pueden sentirse amenazadas por la era digital y tal vez sufran de tecnofobia, mientras que otras son más tecnófilas, es decir, adoptan las nuevas tecnologías. Basándose en un estudio de 243 participantes de entre 18 y 65 años, este estudio exploró los roles de la tecnofobia, la tecnofilia, la confianza en la tecnología y la competencia digital y cómo interactúan dentro del paradigma SHT. La tecnofobia se correlacionó positivamente con la edad y negativamente con la propiedad de dispositivos y la mayoría de las habilidades digitales. Los hombres superaron a las mujeres en competencia tecnológica general, especialmente en habilidades digitales creativas y tecnofilia. Los participantes españoles obtuvieron puntuaciones más altas que los ingleses en habilidades digitales operativas, habilidades digitales creativas y dependencia de la tecnofilia. Un modelo de regresión jerárquica con la tecnofobia como variable dependiente mostró que las habilidades digitales operativas, de navegación y móviles contribuyeron negativamente a la tecnofobia. El entusiasmo por la tecnofilia predijo negativamente la tecnofobia, mientras que la reputación de la tecnofilia lo hizo positivamente. La cultura y el género no fueron predictores significativos de la tecnofobia en este contexto. Es necesario brindar a todos los sectores de la sociedad oportunidades para mejorar sus habilidades digitales para ayudar a las personas a aumentar su autoeficacia y contrarrestar cualquier sentimiento de ansiedad y tecnofobia que pueda aparecer en las personas que se sienten abandonadas por el mundo digital moderno. Los fabricantes de SHT tienen la responsabilidad de diseñar productos que no requieran más que habilidades digitales básicas y que estén hechos a medida para diferentes grupos de población dentro de la sociedad.
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